HFMA Region 10 Webinar: Preparing Communities for Change

Equip provider facilities with strategies to educate communities on new patient financial policies and payment options. Address challenges of updating policies, and through a case study, learn how to proactively inform the community about changes to ensure a smooth transition

Upon completion of this session, participants will:

• Develop strategies to educate communities on new patient financial policies and payment options.
• Communicate effectively with long-time patients about changes in payment expectations.
• Apply insights from a case study to proactively inform the community about upcoming changes