The Peoria pharmacists denied Nicole Arteaga her prescription for medication that would help manager her miscarriage and health, according to azcentral.
Recently learning that her pregnancy would result in a miscarriage, Arteaga made a decision to take medication to treat it rather than undergo an invasive surgical procedure.
Already a mother, she told azcentral,
“I didn’t want to need those pills. This is not how I wanted my pregnancy to go, but this is my situation.”
Arteaga said that she attempted to explain her situation to the pharmacist in front of her 7-year-old son and a line of customers behind her but he did not budge and informed her to return another day or go to a different Walgreens.
Walgreens responded to the incident stating that in light of ethical disagreements a pharmacist is still required to refer the prescription to either a manager or another pharmacist “in a timely manner.”
Two other pharmacists were on duty when Arteaga was trying to fill her prescription.
Employees are permitted to have moral objections and can refuse to fill the order personally per company policy, but measures must be taken to ensure the patient’s care as well. Arizona law also permits pharmacies and pharmacists to deny filling a prescription for religious or ethical reasons.
A Walgreen’s representative said someone reached out to apologize to the mother, but Arteaga denied any contact with the company apart from her complaint to the Peoria store’s manager, who did not apologize.
In response, Walgreens is rethinking its training program, writes Bloomberg.
The Arizona State Board of Pharmacy is completing a full investigation on the matter, in light of a complaint submitted by Arteaga. The investigation is slated to be completed by fall.
Read the full story at azcentral.