Americans' ignorance of basic terms like coinsurance, copayment and deductible hasn't slowed their appreciation for their health insurance. Plans can further improve member experience by using available consumer data to provide enriched content in provider directories to personalize the patient experience and boost retention.
A recent...Arizona News
Provider directories for Medicare Advantage (MA), the private alternative to traditional fee-for-service Medicare, have historically shown to be highly unreliable and audits performed by the Centers for Medicare and Medicaid Services (CMS) reinforced that notion by reporting inaccuracies in nearly half of all MA online provider...
Blockchain technology seeks to improve the quality of data and reduce the administrative costs associated with insurers getting up-to-date healthcare provider demographic data.
Insurers are mandated to get accurate information that is passed on to beneficiaries. The Centers for Medicare and Medicaid Services fines insurers if they do...