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Posts tagged with "claims denials"

National News

OIG Finds Widespread Reversals of Medicare Advantage Prior Authorization Denials

Medicare Advantage organizations (MAOs) may be improperly issuing denials for skilled nursing and post-acute care, according to two related reports by the Department of Health and Human Services Office of Inspector General. In the first, MAOs were found to have overturned nearly all prior authorization denials for skilled nursing...
CMS Rules

CMS Announces Rule Changes to No Surprises Act

Last week, the Departments of Health and Human Services (HHS), Treasury and Labor in partnership with the White House Office of Personnel Management (OPM) finalized a rule that would overhaul the dispute resolution framework for the No Surprises Act. The rule will reduce administrative fees for disputes from $115 to $15 per dispute,...
Arizona News

ACA Insurers Denied 20% of Claims in 2023

A new analysis looked at the rates of claims denials among ACA Marketplace plans in 2023 and found that nearly one in five in-network claims and 37% of out-of-network claims were denied. The denial rate varied from plan to plan with some plans reaching in-network denials of 54% and some as low as 1%. The KFF analysis also showed that...
CMS Rules

Federation of American Hospitals Pushed CMS to Include PA Denials In Quality Ratings

The Centers for Medicare and Medicaid Services (CMS) revealed their proposals for Medicare Advantage plans in 2025, but the Biden administration appears to be pulling punches that it otherwise let fly in non-election years. CMS said on Wednesday that it expects the average benchmark payment for MA plans to decrease by 0.2% in 2025...
National News

MACPAC Votes to Recommend MCO Transparency, Appeals Process Reform

Last week, the Medicaid and CHIP Payment and Access Commission (MACPAC) held its annual meeting where the draft of the annual March Report to Congress on Medicaid and the Children's Health Insurance Program (CHIP) was presented. In the meeting, the commission discussed and voted on seven recommendations to change the mechanism for...
National News

UnitedHealth Group Faces Class Action Lawsuit for AI Claims Denials for MA Beneficiaries

UnitedHealth Group (UHG) is facing a class action lawsuit initiated by two families of deceased Medicare Advantage policyholders who say that the insurer's use of proprietary AI software developed by UGH subsidiary NaviHealth, denied coverage for post-acute care and left them with an untenable bill. The family members filed suit in...
Top of The Day

Hospital Operating Margins Affected by MA Plans Claims Denials, Medicaid Redeterminations

A new report by Syntellis and the American Hospital Association (AHA) could drive the fight between hospitals and Medicare Advantage providers to reach a head, as the analysis shows MA plans' claims denials are directly contributing to declines in cash reserves. Claims denials increased 56% for the median hospital between January 2022...
Insurers Voluntarily Scale Back Use of Prior Authorization National News

Insurers Voluntarily Scale Back Use of Prior Authorization

As public and political pressure has risen against prior authorization, insurers are scaling back use of the policy and are openly reforming the process. Back in February, the American Medical Association (AMA) led 118 other medical organizations to write a letter to the Centers for Medicare and Medicaid Services, specifically...
Rural Hospitals Struggle to Work with MA Plans As Enrollment Climbs White Papers, E books, Reports and more

Rural Hospitals Struggle to Work with MA Plans As Enrollment Climbs

Rural hospitals experience unique issues as providers across the medical industry, and specifically in regards to Medicare Advantage (MA). Plan availability, the structure of available plans, and difficulties with processing payments are all reasons rural health systems are increasingly fighting MA. A new study by Milliman highlights...
CMS Rules

MA Prior Authorization Rule Comment Period Ends and Algorithmic Claims Denials

In December, the Centers for Medicare and Medicaid Services (CMS) published a proposed rule that would require all health plans, including Medicare Advantage plans, to limit prior authorization deliberations to seven days. On Monday, the public comment for that rule closed. Many providers believed that the rule doesn't go far enough,...
Medicare Advantage Reports and Studies Abound National News

Medicare Advantage Reports and Studies Abound

It was a big week for studies and reports on Medicare Advantage, both positive and negative for the industry as a whole. The Better Medicare Alliance recruited ATI Advisory to conduct a study on how much Medicare Advantage beneficiaries save by comparison to beneficiaries with traditional Medicare. It found that MA enrollees save a...
White Papers, E books, Reports and more

KFF: Lack of Transparency in ACA Coverage for In-Network Denials Amid Premium Subsidies Negotiations

A new report from Kaiser Family Foundation (KFF) that used claims data from the Centers for Medicare and Medicaid Services (CMS) on appeals and denials for non-group qualified health plans offered through the Affordable Care Act (ACA) federal marketplace found that nearly one-fifth of in-network claims were denied and 72% of reported...
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2026 Summer State of the State @ Summit Healthcare Conference Center
Jul 17 @ 9:00 am – 12:30 pm
2026 Summer State of the State @ Summit Healthcare Conference Center
This year, The Hertel Report Summer State of the State is hosted by our friends at Summit Regional Medical Center in Show Low. Our summer conference features our bi-annual Arizona healthcare market update, as well[...]
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1:00 pm Region 10 HFMA Webinar – Shiftin... @ Webinar
Region 10 HFMA Webinar – Shiftin... @ Webinar
Jul 29 @ 1:00 pm – 2:00 pm
Region 10 HFMA Webinar - Shifting Financial Responsibility: How Medicare and Medicaid Changes are Impacting the Revenue Cycle @ Webinar
Region 10 HFMA Webinar – Shifting Financial Responsibility: How Medicare and Medicaid Changes are Impacting the Revenue Cycle July 29, 2026 at 1:00 PM – 2:00 PM CT Add to Calendar Description Recent changes to Medicare and Medicaid[...]
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8:00 am NABIP-AZ Chapter Annual Conference @ Talking Stick Resort
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NABIP-AZ Chapter Annual Conference @ Talking Stick Resort
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AzHHA 2026 Arizona Hospital Lead... @ El Conquistador Hilton Resort in Tucson, AZ
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AzHHA 2026 Arizona Hospital Leadership Conference @ El Conquistador Hilton Resort in Tucson, AZ
The AzHHA Foundation’s 2026 Arizona Hospital Leadership Conference will be held Oct. 21-23, 2026, at the exquisite El Conquistador Tucson, A Hilton Resort in Tucson, Ariz. This educational event is dedicated to supporting a vibrant[...]
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