During the Chamber’s 31st Annual IMPACT Awards Luncheon, Phoenix Children’s was recognized for its success. PCH President and CEO Robert Meyer commented on the award,
This award goes to the exceptionally talented staff at Phoenix Children’s. Not only do they ensure our Hospital runs like ‘Business of the Year’ every day, they challenge what it means to give the best care to our community’s children. Our unique specialty care serves families all over the state and country and supports our growth.
According to PCH, patient-safety innovation at Phoenix Children’s is changing standards across the state and pediatric healthcare as a whole. Hospital staff regularly develop new solutions and collaborate with strategic providers in the area, including The Mayo Clinic, Barrow Neurological Institute and Dignity Health.
New projects developed at the hospital include real-time data solutions focused on quality, including its Acute Kidney Injury Surveillance System. Phoenix Children’s IT nephrology team built the system to evaluate the function of each inpatient’s kidney during the hospital stay. The system gives physicians early warnings about potential kidney damage, and drastically improves patient safety.
Patient-experience technology continues to expand with Phoenix Children’s offering patient iPads in its hospital rooms and online live chat for families to ask questions and instantly book appointments. Some of the hospital’s concepts are being adopted by other pediatric facilities, states PCH. Citing the hospital’s “Journey Board” app, a mobile teach-back tool designed to help families identify the important information and questions regarding patient care, as one example of its patient-focused technology innovations.
Phoenix Children’s also incentivizes staff to come forward with their ideas. The hospital’s annual “Quality Day” gives all clinical staff the chance to present quality-improvement projects. Staff of all levels, including residents, trainees, fellows, nurses, physicians and allied health professionals participate.
Within the last year PCH has opened three major centers including a state-of-the-art laboratory, a brand-new Emergency Department and Level 1 Trauma Center, and new Center for Cancer and Blood Disorders with infusion center. It also plans to open a women’s and children’s hospital with partner Dignity Health in the southeast valley by 2020.
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Get the full press release from Phoenix Children’s